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1 Reliability of supply

Input and relationships relevant for theme

Stakeholder expectation

Continuous supply of energy is of great social importance. Interruptions have a direct impact on the interests of our stakeholders. Customers want immediate information about interruptions, as well as an indication of the estimated outage time.

Our long-term objective

We aim for a consistently low electricity outage duration of at most 21 minutes per year.

Contribution from Alliander

We work daily to secure a continuous energy supply, both now and in preparation for the future. We invested € 680 million in the quality of our networks to increase their reliability. Our outage duration was 23.3 minutes in 2016.

Relationship with strategy

Reliability

Risks

Safety, Availability of technical staff in labour market, Insufficient long-term regulatory focus, Required competences, Facilitation of energy transition

Stakeholder information

Customers

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